Privacy Policy
This Privacy Policy describes how Aetherly collects, uses, and protects the personal data you provide to us when you use our SaaS service Cuevr, accessible via the website https://www.cuevr.com/ (the "Service"). We are committed to protecting your privacy and complying with current regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
Article 1: Data Controller The data controller for personal data is the company Aetherly, whose contact details are specified in the site's legal notice.
Article 2: Personal Data Collected As part of your use of the Service, we collect the following categories of data:
- Identification and contact data: First name, last name, email address, password (encrypted).
- Payment data: When you subscribe to a paid plan, your payment data is collected and processed directly by our secure payment provider (Stripe). We do not store your credit card numbers.
- Usage data and content: All information, text, links, and other content that you create, upload, or integrate into the Service ("User Content").
- Technical and Browse data: IP address, browser type, operating system, connection logs, Service usage data.
- Cookies: We use cookies for the proper functioning of the Site.
Article 3: Data Retention Period
- Your account data: Retained as long as your account is active. If deleted, the data is erased within 30 days, unless there is a legal obligation to retain it.
- Prospect data: 3 years after our last contact with you.
- Billing data: 10 years, in accordance with accounting obligations.
Article 4: Data Recipients Your personal data may be shared with:
- Authorized personnel of Aetherly.
- Our technical sub-processors: Hosting, Payment (Stripe), Audience Analysis, Emailing (Mailjet).
- Judicial or administrative authorities, upon legal request.
Article 5: Your Rights In accordance with the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
You can exercise these rights by contacting us at: nicolas.delignieres@cuevr.com
Article 6: Data Security We implement technical and organizational measures to ensure the security of your data (SSL/TLS encryption, access control, etc.).
Article 7: Cookies We use cookies essential for the operation of the Service (session, security) and performance cookies (with your consent) to improve the Site. A banner allows you to manage your preferences during your first visit.
Article 8: Right to Lodge a Complaint If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).
Article 9: Changes to the Privacy Policy We reserve the right to modify this policy. In the event of a substantial change, we will inform you by email or via a notification on the Service.